Phone call updating maps for gps

04-Sep-2018 12:19

Extremely accurate traffic information with faster route suggestions enables you to avoid every traffic jam.Offering an all-new design and a host of innovative features, Maps makes finding and getting to your destination faster and easier than ever.Called customer service and the waiting time has been anything from 35-50 minutes.Finally, I got through and a Prima Dona wannabe called Aimee asked me the same questions with regard to the nature of the problem about 5-6 times and the approach was that the caller was an idiot and the attitude was that it is best that we torture the caller and cross reference again and again rather than listing rationalising and wanting to help and troubleshoot existing problem.

In the interim a new email lands into my inbox with a link to a survey asking whether I was satisfied with the service and that the problem has been resolved. So I rang again (wait time was 45 mins this time) and it was my best luck again with Garmin as the same Ms Aimee answered the phone!!!!??? 48 hrs later a new email was received indicating that the Garmin has been dispatched via UPS. Finally we're getting somewhere after over 6 weeks of waiting time and investigative questions and engagements with Ms Aimee that resemble one is on the dentist chair going through the extraction of all wisdom teeth at once and without any sedation.Then she put me on hold and went to check with her supervisor.Came back and we went through the same Spanish Inquisition. Not sure whether she comprehended the nature of the problem, was on her cloud nine rather than doing her job, or basically has been trained by Garmin to repel any problems and push for a new purchase.So in the morning, Maps can provide a proactive suggestion for the best route to work that avoids traffic.And any upcoming meetings on your calendar are presented with suggested routes.

In the interim a new email lands into my inbox with a link to a survey asking whether I was satisfied with the service and that the problem has been resolved. So I rang again (wait time was 45 mins this time) and it was my best luck again with Garmin as the same Ms Aimee answered the phone!!!!??? 48 hrs later a new email was received indicating that the Garmin has been dispatched via UPS. Finally we're getting somewhere after over 6 weeks of waiting time and investigative questions and engagements with Ms Aimee that resemble one is on the dentist chair going through the extraction of all wisdom teeth at once and without any sedation.Then she put me on hold and went to check with her supervisor.Came back and we went through the same Spanish Inquisition. Not sure whether she comprehended the nature of the problem, was on her cloud nine rather than doing her job, or basically has been trained by Garmin to repel any problems and push for a new purchase.So in the morning, Maps can provide a proactive suggestion for the best route to work that avoids traffic.And any upcoming meetings on your calendar are presented with suggested routes.With turn-by-turn spoken directions, interactive 3D views, proactive suggestions, and the ability to use third-party apps right inside Maps, there’s so much to explore.